About uS

Netser Group

Netser is a company that was born in 2001 with the clear objective of supporting the corporate market by providing a wide portfolio of services in the Information Technology (IT) area.

Part of our goals is that our clients can focus on their production factors and leave the operational continuity of the technological platform in the hands of our professionals.

To this end, Netser has continuously incorporated certified professionals in various disciplines and technologies, reaching in 2014 a force that exceeds 200 professionals and with an experience that reaches 20 years in design, consulting, implementation and technological services.

Our Company

Mission

Provide services in the area of ​​Information Technology that guarantee the operational continuity of our clients, offering them a single contact and coverage front throughout Latin America and the Caribbean.

 

OUR COMPANY

Vision

To be a leading company in Information Technology Services in the corporate market of the region, recognized for the quality of work, the quality of its processes and its geographical and technological coverage.

To this end, Netser has continuously incorporated certified professionals in various disciplines and technologies, reaching in 2014 a force that exceeds 200 professionals and with an experience that reaches 20 years in design, consulting, implementation and technological services.

Know US

NETSER GROUP

Our Tools

To maximize the quality of the services we offer, the company makes use of prestigious tools focused on the registration, control, follow-up and documentation of service events, as well as Monitoring and Remote Control tools.

 

Guarantee Compliance

The use of these tools has allowed us to guarantee compliance with the service agreements (SLA) established with our clients, reduce user downtime (Down Time) and perform data analysis to guide our clients’ decision-making.

 

Where we are

Netser is headquartered in Florida, USA and has the capacity to provide services in 28 countries in Latin America and the Caribbean through a solid network made up of its own offices and authorized service channels. Thus, we achieve a broad coverage that represents a huge advantage to clients with projects in multiple countries to whom we offer a single contact front for the entire region. In turn, this ensures easy management of your projects and reduced operating costs.